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Mobile Apps Are the New Stores, Except They’re Open 24/7

Mobile Apps Are the New Stores, Except They’re Open 24/7
intcore
By: Mariam Mohamed

Mobile Apps Are the New Stores, Except They’re Open 24/7 

There was a certain time when people used to abide by certain ‘business hours. Shops used to open and close at certain times. If you needed something after that time, you probably had to wait till the next day until a shop is open again.  

Then came websites and e-commerce, which introduced more flexibility. But today, the game has changed again. Mobile apps are the new stores, except they’re open 24/7.

The Digital Shift: From Physical Stores to Mobile Screens 

Smartphones in general act as an extension of many things and they are an inevitable part of our lives where we keep checking them every second of the day.  

We use them to communicate, navigate, read, order food, shop, learn, and even manage our finances. As a result, businesses are realizing that the value today is the screen of their customer’s phone. 

Mobile apps should be thought of as the core channel for any business that wants to stay relevant, competitive, and accessible in this digitally driven world. 

Why Mobile Apps Are the New Stores? 
Mobile apps do literally act as traditional stores, except they’re open 24/7, at smarter and faster. 

Through an app, you can:  

  1. Display your products and/or services just like in stores 
  2. Through a user-friendly app, a user can browse all products and/or services, compare between products, and purchase instantly, even pay for their order.  
  3. Mobile apps have the ‘real-time’ features where you can see instant communication and support through the app
  4. Apps can communicate regular and instant updates, discounts, and reminders through the ‘push notifications’ 


Customers Expect 24/7 Accessibility 

Customers don’t want to wait and are becoming more impatient over time. They tend to like on-demand services and immediate access to whatever they want whenever they need.  

If your business doesn’t meet them where and when they want, they’ll likely go to one that does. 

With a mobile app, your store is open: 

  • When someone wakes up in the middle of the night and decides to place an order. 
  • When a customer in another country wants to check your inventory. 
  • During holidays, weekends, and every minute in between. 

This level of availability can have a direct impact on you. The more accessible your business is, the more opportunities you create for sales, engagement, and customer loyalty. 

Benefits of Mobile Apps for Businesses 
Besides being always open, mobile apps offer several advantages that even websites struggle to match: 

  • Speed: Apps load faster and offer smoother navigation. 
  • User retention: Once a customer downloads your app, you’re only one tap away. 
  • Better engagement: Push notifications keep your brand in front of users regularly. 
  • Offline access: Many app features can work without internet, giving customers more control. 
  • Data collection: Apps provide rich insights into customer behavior, preferences, and buying patterns. 

All of this leads to better customer experiences, higher sales conversions, and more brand loyalty. 

Is Your Business Ready? 

You might be wondering, do I really need a mobile app for my business? The answer depends on how seriously you want to grow, scale, and meet modern customer expectations. 

Ask yourself: 

  • Do I want to be accessible 24/7? 
  • Could I serve my customers better with an app-based experience? 
  • Am I falling behind and/or missing on opportunities by not doing an app?

If you're still relying on just a physical store or even just a website, you may be missing out on a huge share of your market. A mobile app isn't just an add-on anymore it's a necessity. 

Conclusion:
In most cases, a phone in your customer’s pocket is their preferred store. Unlike traditional stores, mobile apps are open 24 hours a day, 365 days a year. This is the new era of business. One where presence, convenience, and availability matter more than ever. 

So ask yourself: 
Is your business open when your customers are ready to buy? 

Because if you’re not open 24/7, someone else is. 

Want to get started with developing your app? contact us now! Contact us now!

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